Privacy

This explains what Tipsody (run by Input IT) collects and why. We keep it to what the service needs, and we never sell personal data.

If you are tipping (a guest)

You don't need an account. When you tip we handle:

• The amount and, if you give them, your tag (such as a social handle), your message and the song you request. The performer sees these.
• A random device cookie. We store only a one-way hash of it, to limit spam and to show which of your requests are yours. It is not linked to your name.
• Your IP address, used briefly for rate limits to stop abuse.
• Your payment. Card and wallet details go directly to Stripe; we never see or store them.
• If you ask for an email receipt, the email address you type. We use it once to send that receipt and don't keep it; we only note that a receipt was sent for that tip.

If you are a performer

• Your sign-in details (email, or the name and email from Google or Apple) and your profile: handle, display name, bio, links, theme and images.
• Your country, currency and time zone, and the Stripe account reference we need to pay you. Stripe collects your identity and bank details itself.
• Your tips, requests and event history, shown to you in the app.
• If you turn on notifications, a push subscription from your browser or phone so we can alert you.
• Feedback you send us from the Feedback tab. A bug report also includes your phone type and app version. If you choose to show a post to other Tipsody users, they see it with your display name (or “A Tipsody user” if you post anonymously), and can vote on it. They never see your email address.

Who else sees data

• Stripe processes payments and payouts under its own privacy policy.
• Song search sends only what you type in the search box to Spotify or Apple (iTunes). They don't get your name.
• Our hosting and email providers handle data on our behalf.

Why we use it

To run the service you asked for (taking and delivering tips and requests), to keep it safe from fraud and abuse, and to meet legal obligations such as accounting records.

How long we keep it

Payment records are kept as long as the law requires. Rate-limit data is short-lived. If you ask us to delete your account we remove your profile and personal details, apart from records we must keep.

Delete your account

You can delete your Tipsody account at any time, including one you created with Google, Apple or Facebook sign-in. In the app or on the website go to Settings, Account, Delete account: your page, pictures, inbox, library and personal details are removed straight away. You can also ask us to delete your account and your data by emailing [email protected] from the address on your account, or through the details on the Input IT website, and we do it within 30 days. Payment records stay with Stripe for as long as the law requires; they do not identify you to other performers or guests.

Your rights

You can ask to see, correct or delete your data, or object to how we use it, and you can complain to the Information Commissioner's Office (ico.org.uk). Contact us through the details on the Input IT website.

Cookies

We use only essential cookies: your sign-in session and the anonymous device cookie above. There is no advertising or tracking cookie.